Terms of service

TERMS OF SERVICE — RON (UK & EU)

1. Overview

This website is operated by RON. Throughout the site, the terms “we”, “us” and “our” refer to RON.

By accessing our website and/or purchasing our product, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to customers located in the United Kingdom and the European Union.

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2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country of residence.

You may not use our website or product for any unlawful purpose or attempt to violate any UK or EU regulations.

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3. Compliance with Consumer Law

Nothing in these Terms affects your statutory consumer rights under:

If the product is faulty, not as described, or not fit for purpose, customers may be entitled to a replacement or refund as required by applicable law.

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4. Modifications to Service & Pricing

Prices for our product may change without prior notice.

We reserve the right to modify, discontinue or upgrade the product or service at any time.

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5. Product Information & Accuracy

We make every effort to display the product as accurately as possible.

However, we cannot guarantee that colours and textures viewed on digital screens precisely reflect the physical product.

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6. Order Acceptance & Billing

We reserve the right to refuse or cancel any order at our discretion for reasons including:

You agree to provide current, complete, and accurate billing and shipping information for all purchases.

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7. Shipping & Delivery

RON delivers to both UK and EU countries.

Estimated delivery times are displayed at checkout but are not guaranteed.

We are not responsible for delays caused by customs clearance or courier disruptions.

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8. Right of Withdrawal (EU) / Right to Cancel (UK)

Under UK and EU consumer law, customers may have the right to cancel the order within 14 days of receiving the product.

To exercise this right, the customer must notify us in writing before the 14-day period ends.

To be eligible for withdrawal/cancellation:

Return shipping costs may be the responsibility of the customer unless the product is faulty or incorrect.

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9. Warranty

Our product is covered by a 12-month manufacturer warranty against defects.

This warranty does not cover accidental damage, misuse, or normal wear and tear.

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10. Personal Information & GDPR

Customer data is processed according to GDPR — General Data Protection Regulation (EU 2016/679).

For full details, refer to our Privacy Policy.

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11. Prohibited Uses

You are prohibited from using the website or its content for:

Any violation may result in termination of access to the Service.

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12. Limitation of Liability

To the maximum extent permitted by UK and EU law, RON shall not be liable for:

Nothing in these Terms seeks to exclude liability where it cannot legally be excluded under UK/EU consumer protection law.

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13. Severability

If any part of these Terms is determined to be unlawful or unenforceable, the remainder of the Terms will remain valid and enforceable.

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14. Termination

Your obligations and liabilities incurred before termination shall survive termination of these Terms.

You may terminate your use of the Service at any time by discontinuing use of the website.

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15. Governing Law

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16. Contact Information

Questions about the Terms of Service should be sent to us at:

📧 contact@ronirons.com